Sunday, October 05, 2014

Dibrugarh University (1st Semester - New AND Old Syllabus) - Business Communication I Important Questions and Answers for upcoming Exam

Unit 1
Q. What is Audience Analysis? What are the different types of audiences on which audience analysis is based? Explain the role of audience analysis in communication.
Q. Write short notes on:
Ø  Shannon and Weaver Model (First model of Communication)
Q. Distinguish between:
Ø  Communication and Effective Communication
            Ø  Verbal and Non-verbal Communication
Ø  Interpersonal and Intrapersonal Communication

Unit 2

Unit 3
Q. Write short notes on:

Unit 4
Q. Draft a Memo on given situation or Write a letter.
Q. What is a Request letter? What are the points to be borne in mind while writing request letter? Explain its importance.
Q. Write short notes on:
Ø  Persuasive letters
Ø  Good news letters
Ø  Bad news letters


Unit 1
Q. What is Feed Back? Explain briefly the importance of feedback in communication process.

Q. Explain what do you understand by the term Communication. State the nature and objectives of communication.

Q. Explain the basic forms of communication. What are the various levels at which communication takes place?

Q. What is Audience Analysis? What are the different types of audiences on which audience analysis is based? Explain the role of audience analysis in communication.

Q. State and explain the various principles of effective communication.

Q. Explain the following:
Ø  David Berlo’s Model
Ø  Process of Communication

Q. Distinguish between:
Ø  Formal and Informal Communication
Ø  Verbal and Non-verbal Communication
Ø  Interpersonal and Intrapersonal Communication
Ø  Communication and Effective Communication

Unit 2
Q. What is corporate communication? What are its various types? Explain them briefly.

Q. What do you mean by Formal Communication? What are its various types? Discuss its advantages and disadvantages.

Q. What do you mean by Informal Communication or Grapevine? What are its various types? Discuss its advantages and disadvantages.

Q. Distinguish between formal and informal communication. How can informal communication be effectively used?

Q. What are various barriers to communication? How can these barriers be overcome?

Q. What do you mean by communication networks? What are its features and types?

Unit 3
Q. Explain the Basic purpose of Oral Presentations. What are the factors to be kept in mind while making an oral presentation?

Q. What are the principles of Oral Presentations? Explain the use of visual aids as support to oral presentation.

Q. Distinguish between Sales Presentation and Training Presentations. What qualities should a successful sales person possess?

Q. What are the characteristics of a good speech? Distinguish between speech and presentation.

Q. What are the essentials of an effective presentation skill? Explain the role of attitude in making presentation skill effective.

Q. Write short notes on:
Ø  Guidelines for conducting survey
Ø  Individual presentation and Group presentation

Unit 4
Q. What is non verbal and verbal communication? Distinguish between verbal and non verbal communication.

Q. State the various elements of non verbal communication. Write a detailed note on Proxemics or Space language.

Q. What is Kinesics? what are its various types? Explain its importance. Explain the role of different parts of body in communication.

Q. What is Para Language? What are its various elements? Mention its merits and demerits.

Q. What is effective listening? What are the factors affecting listening?

Q. What are the principles of effective listening? Explain the importance of listening in communication process.

Q. Write short notes on:
Ø  Guidelines for effective listening
Ø  Listening Process
Ø  Listening Vs Hearing
Ø  Oral Vs Written Communication

Unit 5
Q. What are the modern technological aids used for communication? Describe.

Q. Explain Internet as means of modern Communication. What are its uses and barriers in its way?

Q. Discuss the merits and demerits of telephone as a means of communication. How telephone communication can be effectively used?

Q. Describe various steps to be followed for sending email. What are the advantages and limitations of email?

Q.  Write the role of video conferencing as a means of modern communication. What are its limitations?

Q. Write short notes on:
Ø  International Communication
Ø  Fax
Ø  Email
Ø  Inter-cultural factors affecting interactions


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