2004 (December) – Old course
Paper: 102
Full Marks: 75
Time: 3 hours
1. (a)
What it the importance of span of control? What are the bases for choosing the
span of control in a particular organisation?
7+8=15
Or
(b) “Project organisation is not a panacea for overcoming all functional organisation
weakness. But it can be a great asset to those companies which posses the
acumen to exploit its strengths.” Indicate the various strengths of a project
organisation and suggest whether it should complement or supplement or replace
the functional organisation. 7+8=15
2. (a)
Should a business firm contain a certain amount of bureaucracy? Are government agencies
more bureaucratic than business firms? Justify your statement. 8+7=15
Or
(b) Distinguish between formal and informal organisation. What should be
the attitude of management towards informal organisations? 8+7=15
3. (a)
Distinguish between hygiene factors and motivation factors. What is the
significance of Herzberg’s theory in actual life? 10+5=15
Or
(b)”Motivation is an instinct or inner urge to respond to a work
situation.” Explain 15
4. (a)
“The control function of management is similar to the function of thermostat in
a refrigerator.” Elucidate this statement and bring out the principal steps
involved in the control process. 7+8=15
Or
(b) Explain the
trait theory of leadership. Compare it
with the behavioural theory of leadership.
7+8=15
5. (a)
Explain how communication is the essence of management. How formal channels of
management provide for vertical, horizontal and lateral flows? 7+8=15
Or
(b) How will you measure morale in an organisation? Suggest measures for
building high morale. 7+8=15