2009 (August)
Paper: 102
Full Marks: 80
Time: 3 hours
1. (a)
In what respect the system approach to organisation is superior to the
traditional approach. 16
Or
(b) Outline Taylors Scientific Management and examine its relevance to
management in the present day business.
16
2. (a)
What do you mean by Delegation of authority? As a manager, how will you
determine what authority and to what extent it should be delegated? 16
Or
(b) Discuss the need for “Departmentation”. What are the key
considerations for choosing a basis for Departmentation? 16
3. (a)
Define organisational behaviour. Why should organisations give importance in understanding
human behavior? 6+10=16
Or
(b)Discuss citing example, why perception is the key factor in
management. 16
4. (a)
Distinguish between “Management” and “Leadership” in the management of an
organisation. 8+8=16
Or
(b) There is no
universally consistent motivational device. Justify in your own words. 16
5. (a)
Describe the process of interpersonal communication. Distinguish between formal
and informal communication. 8+8=16
Or
(b) Describe the characteristics of organizational development. Explain the
steps involved in the organization’s Development process. 6+10=16